Popular Help Questions
- What happens if I sent an incorrect email with my contact information?
- Can I access the program on my tablet or phone?
- The link to the site is not working/loading on my computer, what do I do?
- What do I do if my certificate does not print?
- I can’t open the program – says no “app” to be found
- My certificate didn’t print, was it because my overall score was too low on that course? I got lower than 70…
- How do I move to the next page?
- I clicked on the video and it didn’t start
- I click on an answer to a question, but it doesn’t capture my answer. Is this going to impact my overall completion of the program – I want to pass.
- Sometimes I can’t enter comments in the text box – it won’t allow me
- The submit button is not working once I enter my answer
- Links to other sites not working when I click on them
- I wanted to click false for an answer and true was the only one it would allow me to do – what do I do?
- I finished one of the courses and it said “congratulations 75%?” – I then went to print my certificate and it had 50% grade on it – I tried a few times, but it did not change – what is the problem?
